Terms and Conditions

Last updated: January 26, 2026

Welcome to Tyden Shurtliff DBA FloodFlow (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website floodflowagency.com, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Website and Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

You are responsible for ensuring that your use complies with all applicable laws and regulations.

You must not:

Attempt to gain unauthorized access to our systems or networks

Use our content or materials for commercial purposes without written permission

Upload or transmit viruses, spam, or malicious code

2. Accounts and Purchases

When you create an account or make a purchase, you agree to provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your account and password.

We reserve the right to refuse or cancel any order at any time for reasons including suspected fraud, unauthorized use, or product/service availability.

3. Payment and Refund Policy

All payments must be made in full at the time of purchase unless otherwise stated.


Refunds, if applicable, are handled according to our Refund Policy (if applicable—insert link or statement here).

If you fail to pay for services rendered, we reserve the right to suspend or terminate access to your account or services.

4. Intellectual Property

All content on this website—including text, graphics, logos, videos, and software—is the property of Tyden Shurtliff DBA FloodFlow or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, or modify any materials from our website without our express written consent.

5. Disclaimer of Warranties

Our website and services are provided “as is” and “as available.”


We make no warranties, express or implied, regarding the operation of the website, accuracy of information, or suitability for a particular purpose.

6. Limitation of Liability

To the fullest extent permitted by law, Tyden Shurtliff DBA FloodFlow and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or services.

Our total liability for any claim shall not exceed the amount you paid to us, if any, for the services in question.

7. Indemnification

You agree to indemnify and hold harmless Tyden Shurtliff DBA FloodFlow, its officers, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your use of our website or violation of these Terms.

8. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of these third-party sites.

9. Termination

We may suspend or terminate your access to our website or services at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent activity.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Idaho, without regard to conflict of law principles.

11. SMS/Mobile Messaging

Age Restriction: By opting into messages, you confirm that you are over the age of 18.

Consent & Message Types: By providing your phone number and opting in to receive messages from Tyden Shurtliff DBA FloodFlow, you agree to receive recurring automated marketing and informational text messages (e.g., appointment reminders, service updates, and promotional offers). Consent to receive text messages is not a condition of purchase.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Message Frequency: Message frequency varies based on user interaction and campaign type. Rates: Message and data rates may apply from your mobile carrier. Opt-out: You can cancel the SMS service at any time. Just text "STOP" to the short code or long code from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected]. Privacy: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

12. Changes to These Terms

We may update or modify these Terms from time to time. Updates will be posted on this page with the “Last updated” date. Your continued use of our website signifies acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Tyden Shurtliff
Email: [email protected]
Website: floodflowagency.com